Innovation and integrity

A perfect combination

Passphere have merged with established Kiwi brand iTICKET, to deliver the next-generation of ticketing to the New Zealand market. Combining over 20 years of specialised knowledge and experience in event ticketing, this partnership will bring Passphere's brand new world-class scale technology and advanced analytics to play by powering the well-loved iTICKET suite of live event entertainment.

The new iTICKET website, powered by Passphere is coming soon. Using an agile approach, the transition from iTICKET’s existing website to the new Passphere powered platform will occur on a case-by-case basis with promoters having the opportunity to move to the new site when their requirements align with feature availability. To find out when your event can make the switch, contact us today.

35,000

Events

6,000,000

Tickets

750,000

People

Made with in NZ

Kiwi born and raised, iTICKET was founded in 2004 by two software engineers with big dreams.
Co-founder Reece Preston built a thriving, innovative business punching well above its weight, ticketing everything from community theatre and local sports events to major concerts and large scale festivals across New Zealand and Australia, including Splore Festival, Taste of Auckland and Armageddon Expo.
Renowned for exceptional customer service and dedicated hands-on support, iTICKET takes pride in helping deliver incredible events that customers love.

Full service event ticketing

Pre-sales and event registration online, by phone or in-person across 40+ outlets nationwide.



Renowned customer care

In-house and on-call Kiwi call centres via freephone, email and messenger over extended hours, 7 days a week.



Onsite logistics

From ticket scanning and gate sale gear hire and staffing to complex queue management solutions.



Industry Impact

What this means for the events landscape

21 years in the field

Bringing together a combined 21 years of in depth knowledge in the events industry, this merger has helped us to hone an evolution in people-centric ticketing - alongside the fundamental experience of attending events.



The competitive edge

Without legacy code weighing us down our brand new solutions are built entirely from scratch using the very latest technology. Regular versioning and new feature implementation will be seamless and lightening fast.



Power to the promoter

From intimate gigs, to large-scale venues or festivals, experience true flexibility and control every step of the way. Build, edit, monitor and promote your event your way, at your pace, from anywhere.



The new platform

A global scale solution built right here in NZ

Buying tickets has never been easier

We’re making it simpler than ever for users to select tickets to their favourite events as individuals or as a group. We’re introducing personality to ticketing - by delivering the most customised front facing information directly to the user

Promoter dashboards

Manage all the details of your event from one place. We allow self creation of events and full management once your events are live. We put the control in the promoters hands, allowing full management of your event how and when you need it

Built to perform

Built to handle the highest global scale of ticket transactions, the Passphere system will handle any load. Manage every experience and interaction across your event while capturing real-time data to continuously improve your customer experiences for future events

Refund & Exchange handling

We have created built-in solutions to ease the frustration of ticket fraud for both promoters and customers. Our new system empowers promoters with the flexibility to deliver refund and exchange options to their customers. This will enable customers who have legitimate reasons for not attending an event, to easily request a refund or be able to pass on their tickets with friends instead